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Clinical teams were managing patients through phone calls, weekly email updates, and manual workarounds. The data existed; the insight didn't.\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"HAKEA was brought in to design a clinical dashboard and patient-facing app that would transform raw adherence data into actionable intelligence for a complex, multi-role user base — from patients and site nurses through to medical directors, sponsors, and trial coordinators.\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":1,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Research Approach\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":1,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"The engagement began with a rigorous, multi-layered research programme. Rather than defaulting to the industry convention of five-user testing, HAKEA deliberately designed for broader participant coverage — drawing on evidence that small samples miss significant proportions of real user problems.\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Research drew from three sources in parallel: established data visualisation theory and academic frameworks; competitive analysis mapped directly onto the user journey to identify gaps and opportunities; and direct user interviews conducted across three distinct groups — patients managing complex medication regimes, site personnel responsible for patient supervision, and sponsors and medical directors overseeing large-scale, multi-site trials.\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"From this research, HAKEA produced affinity maps, user journey maps, detailed archetypes, and a comprehensive app map with feature recommendations. The work revealed that despite the different professional roles involved, all user groups shared a core set of overlapping needs: population adherence at a glance, individual patient tracking, future trend prediction, difficulty identification across sites, and intervention management.\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":1,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Design Response\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":1,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"HAKEA created a unified platform designed around five visualisation priorities derived directly from the research. The clinical dashboard gave trial teams real-time visibility into adherence data across studies, countries, sites, and individual participants — with heatmaps, trend views, and intervention logs designed to surface the right information to the right person at the right level of detail.\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"The patient-facing app was redesigned with motivation and empathy at its core — introducing goal-setting, personalised notifications, and a task-based interface that reduced the cognitive burden of trial participation. Across both products, every interaction was grounded in the behavioural realities uncovered in research: what patients actually remember, what site staff actually have time for, what sponsors actually need to act on.\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":1,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Outcome\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":1,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"The platform gave AiCure's clinical teams unprecedented visibility into trial performance, reduced reliance on manual interventions, and improved the quality of adherence data captured. The patient app reduced the need for in-person visits and increased engagement throughout the trial lifecycle. The success of the product directly contributed to AiCure's business growth — demonstrating that in clinical research, good design isn't just a UX problem. It's a data quality problem, a patient care problem, and a commercial problem, all at once.\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"},{\"children\":[{\"detail\":0,\"format\":0,\"mode\":\"normal\",\"style\":\"\",\"text\":\"Comprehensive case studies and design assets are available for private review upon request. These documents contain sensitive client information and are withheld from public display to ensure data security and confidentiality.\",\"type\":\"text\",\"version\":1}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"paragraph\",\"version\":1,\"textFormat\":0,\"textStyle\":\"\"}],\"direction\":\"ltr\",\"format\":\"\",\"indent\":0,\"type\":\"root\",\"version\":1}}","itemId":"fe9cf38b-ce77-412f-9011-0ff99bd6c230","fieldSchemaId":"78fea6df-e8e8-4ba1-9f02-f908076b9ca4"},{"id":"42e3c4c8-9472-403f-b8fc-ab1c12438f80","value":"2026-04-06","itemId":"fe9cf38b-ce77-412f-9011-0ff99bd6c230","fieldSchemaId":"0653af49-9844-4c79-9be9-6f36325da0ac"},{"id":"39505854-b751-4bf6-b85b-9f2377ea0028","value":"AI Clinical Adherence \u0026 Data Visualization","itemId":"fe9cf38b-ce77-412f-9011-0ff99bd6c230","fieldSchemaId":"81c3dafd-21d3-4e82-b304-3549b81e5502"},{"id":"40ce89d6-c4bf-49b8-aac5-1926d38eb6b3","value":"ai-clinical-adherence-data-visualization","itemId":"fe9cf38b-ce77-412f-9011-0ff99bd6c230","fieldSchemaId":"a2275068-ae26-4dd5-add4-275933767ea8"},{"id":"3207aefa-fceb-4fae-9b7f-f8851f4d2750","value":"{\"image\":\"bc04d39955752132482d3f3b59d2e46fb2ac224c\",\"imageThumbnail\":\"58030d66236e0761ced513ae22a0c4c021fd6fc8\",\"originalImageHeight\":899,\"originalImageWidth\":1598,\"altText\":\"image\",\"fileName\":\"AiCure.jpg\"}","itemId":"fe9cf38b-ce77-412f-9011-0ff99bd6c230","fieldSchemaId":"3182d33a-dbee-43c9-9931-b900cee1d70c"}]}}}},"slugByItemId":{"18276bee-949f-4d72-b45b-dc6fd48eb093":"personal-injury-claims-platform","3ec92fb9-c574-4a8d-a52b-8184dad50eca":"transaction-intelligence","fe9cf38b-ce77-412f-9011-0ff99bd6c230":"ai-clinical-adherence-data-visualization","ed70111b-4517-42a0-9f76-654fdb41d105":"patient-centric-strategy"}}